[Resolved] Skoda India — Vehicle registration number not received from 6 months | |||||
This was to inform that we had booked a skoda rapid car on 18th dec, 2015, the delivery of which was given to us on 10th january 2016. From the date of delivery till now we have not been given the permanent vehicle registration number. A temporary number was given to us at the time of delivery which was valid for 2 months only. We have purchased this car from the fahrenheit automobiles, moti nagar, najaphgarh road. But now while calling to the customer care, we came to that the dealership of that dealer is cancelled, but we were not informed about it neither by the company officials nor by the dealer itself. We are in a big trouble as we cannot take our vehicle without the permanent number. We went to fahrenehit automobiles moti nagar, a number of times, but there was no response to our matter by any of the officials, Previously we were talking to mr. Pradeep gautam, who assured us that we will be getting the registration number soon and we can call him, but that was all bogus and from that time his contact number is switched off. Then through the customer care only., we came to know the number of mr. Amit chabbra who is a area sales manager, but here also we got a very negative answer. He said that i am only concerned about the sale of cars, i cannot do anything. I cannot help you. Its fully your concern. This was the response of the company officials. The company is simply bogus company which cannot provide any service to its customers. If this is the way to deal with the customers, then what service they will give for maintainence of the car. I am very much frustrated and disappointed with the functioning of the officials. I hope that this mail when seen by the concerned person can sort out the problem immediately and help me to get the registration number. Thanking you Pankaj gupta Was this information helpful? | |||||
Jul 8, 2016 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Jun 07, 2016 Skoda India Customer Care's response Dear Gunjan, kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India.
Verified Support Aug 01, 2016 Skoda India Customer Care's response Dear Gunjan, we are still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem. Regards, SKODA India.
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Dear Sir, we apologize for the inconvenience caused. Kindly share your contact number. We will have our service representatives connect with you soon. Regards, SKODA India
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