[Resolved]  SMPK Travels (Booked through redbus) — Cancellation of Bus without prior intimation

Address:

Coimbatore, Tamil Nadu

I booked a ticket (No- TG6E[protected] in SMPK Travels (booked through redbus website) from Coimbatore to Bangalore on May 16, 2014 as I have an interview at Bangalore at 8 AM (May 17, 2014). The bus departure time at Coimbatore is 10:30 PM. But the bus didn't come till 1:30 AM (May 17, 2014). I asked to refund the money at approx after 11:30 PM as it would be getting late for me to reach Bangalore on May 17th. But they told that bus will come and advised to wait for few minutes. Till 1:30 AM, the bus won't come. At that time, police came to that place and enquiry about that issues. We (passengers) informed all the details to them. Finally, the travel agency refunded the money after 1:30 AM (May 17, 2014). Due to this, I'm unable to attend the interview at Bangalore on May 17, 2014. If the travel agency informed atleast before 12 AM that the bus wont arrive, we would tried on someother way to reach Bangalore.