Snapdeal — Delay in refunding the money paid | |||
We ordered a mobile for Rs. 6999 from snapdeal.com on 8th April 2015. On 14th April 2015 we got mail from snapdeal cancelling our order because o[censored]navailability of the product and confirming the refund of money within 4-5 business days. Its now more than 1 month and I had already spent more than 200 Rs. on phone calls to customer care, but till now we haven't received our money back. Snapdeal assures us that our money is protected by Trust Pay but we have lost all our faith on snapdeal. This was our first and last dealing with snapdeal as they provided the worst service to us. We kindly need the help of someone responsible to look into our issue and resolve it as soon as possible. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hello sir
Thanks for the reply
The documents you have asked for is already emailed by me to [protected]@snapdal.com on 7th May.
I request you to kindly refer to it
Thanks for the reply
The documents you have asked for is already emailed by me to [protected]@snapdal.com on 7th May.
I request you to kindly refer to it
Dear kir S,
Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.
Regards,
Snapdeal Online Team
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+91 11 4637 1100 [Customer Care]
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team