Snapdeal — Did not provide correct invoice

Address:Firozabad, Uttar Pradesh, 283203

Please refer to my order [protected] and product Lenovo Yoga 500 2-in-1 Laptop (80N400MRIN) (5th Gen Intel Core i7- 8G RAM- 1TB SSHD- 35.56 cm (14) Touch- Windows 10- 2GB Graphics) (White).
The invoice sent with product had incorrect serial number.
In this regard I made several call to customer care on phone and also raised complaint having reference number 18171090 and 1832244.
My registered mobile number is [protected] and is the coverage never misses.
I got a reply that snapdeal was trying to contact me but there was coverage issue.
I still not discovered when I sent the image of serial number of machine why snapdeal team is procrastinating the issue.
This is the worst kind of service while dealing with petty problem.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear ashishbce

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Team
Hi ashishbce,

Hope you are doing good.
We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

Thanks, Team Snapdeal

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