[Resolved]  Snapdeal — Faulty Symphony Jumbo Jr Cooler

Address:	Mumbai City, Maharashtra
Website:	www.snapdeal.com/

My name is Farid Wadhwania. My Order# [protected]. I have ordered Symphony Jumbo Jr Cooler from Snapdeal on September 13th. I received my product and the cooler is not working at all as per the description and the features of the product mentioned on their website and also on the cooler box. 1) The Cooler is not at all throwing cool air. It is working just like any exhaust or table fan. I could have purchased a table fan for Rs 2000. 2) As per the description on Snapdeal site and on the cooler box. This cooler has a capacity of cooling a approx.. 2500 sq./ft. room. However it is a false information. This cooler is able to give you (warm) air only and only if you sit next to the cooler. If you sit 2 sq/feet away from the cooler, the cooler failed to make air reach to you. 3) There is no information on Snapdeal site that there is cooling pad change requirement for this cooler. 4) The water level indicator on the cooler is just for name sake. In the name of indicator, there is just a dark thick 2 inch glass on the cooler which show not water level. I actually have to sit with mobile torch to understand water level in the cooler. From all of the above issues. The most essential issue for me is that cooler is unable to throw cool air. I also challenged Snapdeal executive who called me, I asked him to send their engineer to have a neutral inspection to be done on the cooler. If any of my above information is incorrect I will not claim a refund from Snapdeal. I would request somebody to help me and help me get my Rs 6500 back and help me to get rid of this stupid so called cooler. Regards, Farid Wadhwania. [protected]