Snapdeal — Fraudulent sale from snapdeal | |||||
Dear Fellow members, Good day!!! Please be informed that iam a civil engineer by profession, once our project is complete we keep buying air conditioners on a regular basis usually we buy through a nearest store but this time i chose to buy online and finally what happened we waited for 2 full weeks and our product arrives with a wrongly shipped item, i guess this is not the first time they are doing this, i can see it from previous reviews, based on the arrival date and everything i have even arranged for the installation and only after checking the product we realised that we recieved a product that we havent ordered and also we have paid more for the product adding more turmoil to the fire, after several follow ups and mail yesterday recieved a call from snapdeal. OMG that guys name is syed he is so rude, he is not even sorry, his tone is so arrogant he is like if you want we will pay you extra 1000 as a difference, cmon who wants the money after so much wait and disappointment, he is not even trying to convince, he is like if you want keep it or else listen to what i say to get the product replaced. immediately i did one thing went to the nearest retail shop paid 5000 extra bought a new air conditioner and got it installed and raised a refund in snapdeal, i would say please dont buy big value products and electronic goods through online because disaster like this will rip you apart. P.S: iam posting my dissatisfaction and lies of snapdeal on all possible websites and blogs along with the proof of purchase and photos of the wrong product and even this screenshot as i dont know whether snapdeal will post this review on their website Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
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Dear ahamed802762,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team