[Resolved] Snapdeal — giving fake courier detail and shipping date. | |||
*****Snapdeal or Fake deal?****** My order no.[protected] and when I ordered that time I confirmed that before 17th oct If you can deliver then I place order because of diwali vacation I will be not available after that. They confirm me and I placed the order on 10th oct, they given me estimate shipping date 13th oct and delivery date 17th oct or earlier. on 18 oct it's showing ready to connect. 1) They were not able to ship the product on deadline, given resion shipping escalation because of less stock with vender. Then why are you taking order? 2) After that I called to customer care 14-15 times and mail to coo and ceo then they given some fake courier details to me "ecomexpress" on 14th oct. 3) Now this courier showing status from three days ready to ship with air. If I am calling to courier person they said to me that backlog issue is there I have contact to Snapdeal . 4) When I contact to snapdeal they suggest me they are upgrading system contact to courier people. Finally I decide In my feature I will never purses from these people and I request to you also people don’t go with them otherwise you will buy a headache with wasting your money. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team