Snapdeal — HORRIBLE SERVCE BY SNAPDEAL

Address:

Raigad, Maharashtra

i am very much disappointed with snapdeal that i wish ordering no more products from this site. on 20th of oct i ordered a camera sony hx400v and recieved a mail mentioning i will be receiving my product on or before 26th of october. in my family all are working members. so i stood back on 25th and waited for my product. but was disappointed as there was no single call on that day and the day of my delivery. the very next day when i tried to track my product, i got to know that my delivery date was extended to 31st october. **********THE FIRST DISAPPOINTMENT. next i waited till 31st, i had no msg no call nothing. THEN I SEARCHED COURIER SUPPLIERS DETAILS AND TRIED TO CONTACT THEM, they inform me that my place of delivery is out of their delivery area and they are sending the order back to snapdeal. I ASKED THEM TO CONTACT SNAPDEAL AND TO KEEP MY PRODUCT WITH THEM SO THAT I CAN PICK IT UP WITHIN 2 DAYS. but the very next day i received a mail mentioning my product has been dispatched to snapdeal. ********* THE SECOND DISAPPOINTMENT. then i again searched snapdeal customer service number, i called them and told them the entire scenario and asked them why i was not informed about any of this ????? shouldnt they were having my cell phone number ?? if i was ready to pick up my product from their courier partners why did they dispatch my product ?? now snapdeal service provider told me that he will forward my query to their experts and then they will inform me within 48 hours. what this means ?? if they decide not to send my order, what should i do ?? ******** TH BIGGEST DISAPPOINTMENT. now since i had no more patience left for making any further efforts, i cancelled my product. IS THIS WHAT YOU DO TO YOUR CUSTOMERS?? IS THIS THE WAY YOU SELL YOUR PRODUCTS ?? THIS IS A TOTAL DISAPPOINTMENT TO ME... AND I AM POSTING THIS SO THAT ATLEAST OTHERS GET AWARE OF WHAT SERVICE YOU PROVIDE... AND THINK TWICE BEFORE ORDERING ANY PRODUCT FROM "SNAPDEAL".