Snapdeal — Incomplete product delivery - no response from Companny | |||
Very bad experience for me as well. Had ordered Yamaha keyboard pedals at Snapdeal ( Spent about Rs 5000 )- these arrived without the screws to assemble. Called them, got complaint number, been promised reverse pick up - but nothing happens.Called multiple times. The people at Customer Care just bluff you, saying things will be taken care off - simple lies. Now it is about 3weeks plus and no progress. Don't know if I need to take legal action ... Was this information helpful? | |||
 2 Comments | |||
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Packaging did not have the Screws required for assembling. 1 month now and all I hear from Customer Service is - they will sort it out soon or will arrange for reverse pick up, but nothing happens. 1 month over now . I think the Customer Service people ( Snap Deal ) are trained in speaking blatant lies !!! They just get off promising to take action ... then nothing happens .
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team