[Resolved]  Snapdeal — IPhone 5s

Address:	110091
Website:	SNAPDEAL

Snapdeal Order No-[protected]
Product receive data-21/09/2016
Product Complain Date-(same day the product received)
Product Quality Test on-1/10/2016
Product Replacement Pickup Date-3/10/2016
New Replace Product to Receive date-5/10/2016
Old Product received on-15/10/2016
Purchased I phone 5s from snapdeal
On receiving started to face heating problem and battery drainage issue, and screen calibration was not responsive(though after update it was stable), raised complaint of the product, quality checked engineer visited for the quality check of the phone and approve it for replacement on 1/10/2016(Proof attached), after that on
3/10/2016 the product was picked up by 'NUVO EX REVERSE PICKUP SHEET'(Proof attached),
Got confirmation to get new product on 5/10/2016, received message that the product did not qualify the quality test, though it was already been verified, raised query about the product status but did not get any response, so finally i called the snapdeal customer care they said that problem which is mention is been showed in different category (screen problem), they assured that the problem would be resolved and i asked them that if there is any such quality problem then do provide me the details of the quality test that it has failed, but they updated that there wasn’t such problem the only problem was that the problem chose category was wrong so they assured that i will get call back, but till then now(15/10/2016) did not received any call back from snapdeal and on 15/10/2016, received the same send product in extremely worst packing condition and there was no Power Adapter in the box(proof attached).
Extremely Unsatisfied with such worst customer responce, snapdeal why are you trying to fool the customer around, after buying such high end product why would someone waste it time for replacement, would request you to consider this problem with high priority, and now i want refund of the amount Paid. I have faced extreme inconvenience