[Resolved] Snapdeal — Miss behave by customer executive

inpoo73

from Pithoragarh, Uttarakhand

Address:	Ballia, Uttar Pradesh, 277001
Website:	www.snapdeal.com

Dear sir, i pooja gupta and my contact no. Is [protected] and email is [protected]@gmail.Com, i was ordered a samsung j2 pro on 28 july, they promiss for dilevey between 02-06 august but still i can not receive my item so that i was call on customer care of snapdeal.. After that they call me regarding compalin but on call they do not let me explain my concern and cut my call... This is not a way to talk with customer.. Kindly take action against it.. And refund my money back

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Sep 18, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

Snapdeal.com Customer Care's response Dear [protected]@gmail.com,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Verified Support

Aug 16, 2016

Snapdeal.com Customer Care's response Dear [protected]@gmail.com,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Thanks,
Team Snapdeal