Snapdeal — Mobile which is received is wrong

Address:Hyderabad, Andhra Pradesh, 600033
Website:Snapdeal

I have ordered iPhone 6 16GB in snapdeal on 17th Nov. Order# [protected]. They have delivered iPhone 4S 8B. I have raised a return and complaint. But they are denying this and informed me that they have delivered the right product. They have closed my complaint. They told me that they can't do anything. They are not confirming the investigating report through mail. This shows they are cheating.. Please help us in getting the phone which we ordered. We have the IMEI no. Of iPhone 6 in invoice .. If this will be helpful, I can share the same. Please help us on this
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Ishwarya Narayanan

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

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