[Resolved]  Snapdeal — NO RESPONSE - NO INVOICE FOR THE SUPPLIED PRODUCT.

Address:Nellore, Andhra Pradesh

Respected Antitrust Bureau Self logged a complaint on 8th November 2013 and is now not visible till now..? How many days required to go through your spam filter. Details of my Complaint logged on 8th Nov' 2013: Self placed the Order for Mobile Sony Xperia M dual, vide Order No.[protected], Placed on :[protected]:27:58. And received the payment confirmation along with Sub Order [protected], Seller : Maniac Store. The product delivered to me on 25th Oct'13 by M/s. Manic Store, BUT WITHOUT INVOICE, WITHOUT 1750 mah BATTERY (with 1700 mah) and WITHOUT THE USER GUIDE. Self logged the complaint vide complaint No.3674791 with the above concern, dated 25th Oct'2013. Requested for immediate reply, also mentioned that the product not utilised and Your reply will decide to keep the product OR to Return the consignment. Got reply by Mr.komal sharma on Oct 26 at 11:41: asking to send the pictures to resolve the issue and self have forwarded the images on 27th Oct'13. FROM 27TH TO TILL DATE THE ISSUE IS PENDING and self done enough follow-up by mail and by phone, for the mails there is no revert from snapdeal and by telephone help desk gives false assurances. Iam very unhappy as my money struck with snapdeal and un utilised product lying with me for last 2 weeks and Iam concerned with the SONY warranty support without proper Invoice. UPDATE: On 10th Nov'2013 - Snap deal sent the mail for "Return Pick up" along with Original Invoice. Self getting panic as the ORIGINAL INVOICE IS MY MAIN CONCERN" remaining about the battery & not sending the user guide is acceptable. How can we justify the product purchase/ manufacturer warranty without Invoice. Self communicated by return mail to Snap deal for arranging the Invoice on 10th Nov'13 itself, but No response till date. Please resolve my issue Regds Shahid Patan.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Snapdeal customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shahid Patan,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 19 Nov 2013has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
UPDATE:
Again received the mail on 23rd Nov'2013 from - Snap deal for "Return Pick up" along with Original Invoice. Self getting panic as the ORIGINAL INVOICE IS MY MAIN CONCERN". With out sending me the product Invoice Snapdeal sending the mails occasionally & as per their convenience. Not at all responding to my concern i.e INVOICE and wasting my time from 25th October'13 on this subject.
How can we justify the product purchase/ manufacturer warranty without Invoice.
Please resolve my issue ...Regds Shahid Patan.
Sir

I am placing the order no [protected] Alcatel J636D+ 4GB Black
I received item but i am not received Invoice copy kindly provide invoice copy

Regards
M.Suresg
Sir

I am placing the order no [protected] Alcatel J636D+ 4GB Black
I received item but i am not received Invoice copy kindly provide invoice copy

Regards
M.Suresh
hi j swamy,
i buy yu yunique moblie at[protected] on snapdeal ... plz send me ...


I received item but i am not received Invoice copy kindly provide invoice copy
Dear j swamy,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Hi,

I received item but i am not received Invoice copy kindly provide invoice copy.

My Order details are below
Order Id: [protected]
Samsung Galaxy S4 GT I9500 16GB

Please let me know if you need any other information.
Dear Odelu Salpala,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi,

I received item but i am not received Invoice copy kindly provide invoice copy.

My Order details are below
Order Id: [protected]
Moto E (2nd Gen) 3G 8GB (Color: Black);

Regards
B Govindraj

I bought an Infocus m2 3g around 6 months ago...
But didn't receive an invoice...
My order Id is [protected]
Dear J Swamy,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team
Hi Odelu Salpala,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
HI Snapdeal team,

please share me the Invoice copy of order no:[protected] .

I received item but i am not received Invoice copy kindly provide invoice copy as i need to return it.

waiting for your response as earlier as possible


Thanks& Regards
Reshma
Ph:-[protected]
Order Id [protected] .. Very bad service from snapdeal how to handle a customers..go and learn from Flipkart .i try to get a invoice one two weeks but there is no use our paid customers care also
HI Snapdeal team,

please share me the Invoice copy of

Order Id: [protected]

Suborder Id: [protected]

Millennium 3G Calling Intel tablet

I received item but i don't have the Invoice copy. Kindly provide the invoice copy in my email address as i need it to repair my millennium tablet within its Warranty period.

waiting for your response as earlier as possible.


Thanks& Regards
Dr. Subhabrata Ghosh
Ph:-[protected]
email:- [protected]@rediffmail.com
HI Snapdeal team,

please share me the Invoice copy of

Order Id: [protected]

Suborder Id: [protected]

Millennium 3G Calling Intel tablet

I received item but i don't have the Invoice copy. Kindly provide the invoice copy in my email address as i need it to repair my millennium tablet within its Warranty period.

waiting for your response as earlier as possible.

I submit this complain with the help of my brother PRITI PRASANNA PORE's account.

Thanks& Regards
Dr. Subhabrata Ghosh
Ph:-[protected]
email:- [protected]@rediffmail.com
Sar I am pleasing iPhone 5s order no [protected] plz bill copy send my mail id [protected]@gmail.com and my contact no[protected]
I purchased a dell laptop (Latitude 3550) and after receiving the same, I opted to return the same on account of its screen built quality being very poor(screen distorts by slightest finger pressure at the back). Snapdeal refused to honor my request to return or replace. Snapdeal Team or the so called customer care ---anybody listening?
Order No. [protected]
Dear sir,
I am buy a new phone Infocus M2 3G the date :16/09/2015
I received item but i am not received Invoice copy kindly provide invoice copy.


Item code 779345
order number : [protected]


Mobile number [protected]
email: [protected]@gmail.com
my Order ID: [protected]

i ordered a micromax canvas spark white. when i downloading my invoice its not downloading. please help me..

please contact [protected]
email-
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information