[Resolved]  Snapdeal — No support from Customer care and delivery times

Address:Lucknow, Uttar Pradesh, 226003
Website:www.snapdeal.com

Hi All,

Order ID: [protected]
Placed on 27 Oct, 2016

i have booked this product from Snap deal and expected date to receive was 4- nov, and on the same i got that t could be some delay due to Diwali holiday and further i waited till 8 of October and the raise a Email Query that i need my product ASAP as per the date.

but still no any mail or call from Team snap deal to me in order to update on my product .

Here as we are moving towards cashless economy i don't understand that what should be done with these types of issue and scenario where our money is blocked for long and we need to fight back for the product and any service we are getting even though the mistake is form the Snap deal .

Mobile no : [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2016
Snapdeal.com Customer Care's response
Dear Vikas Gupta Jee,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information