[Resolved]  Snapdeal — Non refund of returned product

Address:Dehradun, Uttarakhand, 248001
Website:www.snapdeal.com

I purchased 02 no. Bedsheets against order no. [protected] and another 02 no. Bedsheets against order no. [protected] on 8th sep 2016. On receipt of order, i found the bedsheets very heavy. I wanted light weight bedsheets. So i applied for return request. Unfortunately, i initiated return request in two parts.in one part, one bedsheet each from both orders and in other part remaining bedsheets. When first courier person came, i returned all 04 no. Bedsheets to him. When second courier person came, i informed him that all 4 betsheets were handed over to first courier person.
But after receipt of my returned order by snapdeal, i was refunded half amount. The remaining payment is still awaited and the system is showing the status 'delivered'.
There is no provision to write specific complaint on snapdeal online help centre. There is no email id and no provision to call snapdeal.
Kindly give me justice. Return receipt of my products is enclosed.
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Nov 14, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
Snapdeal.com Customer Care's response
Dear [protected]@bhel,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

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Dear [protected]@bhel,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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