[Resolved]  Snapdeal — Not delivering my order at mentioned area pin code

Address:Angul, Odisha

I have ordered a Mototrance Bike Body Cover For Honda Activa New of Snapdeal Order No. [protected] at pin code - 759145(Nalco, Orissa) on 20th June, to which they are showing can be delivered while booking but on 27th June, a call comes from bluedart courier that your product has arrived at pin code - 759122(Angul, Orissa) and you have to come to bluedart office and collect it. That place is about 8 Kms from my area. I have tried to contact snapdeal many times but every time they are saying don't worry, your order will be delivered but today(3rd July) after one week since my product arrived at bluedart office, a call comes from snapdeal and saying that you have to collect your product from bluedart courier office. HOW CAN SNAPDEAL CHEAT ME LIKE THAT... If my area was out of delivery area then snapdeal must show it while booking...This is totally FRAUD done by snapdeal and very very bad service by them... In its fraud bluedart was also involved as they became ready to deliver my product at the time of packing...if my product was out of delivery area for them then why bluedart has accepted to pack my product initially at the time of packing...
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Aug 7, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear tpradeep,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
This is certainly not a DIL KI DEAL...Hope any positive response from snapdeal...
Dear Vishwajeet_1985,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
I not reache my produc
Hi tpradeep,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
you are not delivering to my pincode (502307) please see that you will deliver to my pincode
Dear sisindri chennakeshava

We apologize for the inconvenience. We care about your grievance, please share registered email ID or contact number at [protected]@snapdeal.com so that we can assist you.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear sisindri chennakeshava,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com

Regards,
Snapdeal Online Team

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