Snapdeal — Order cancelled after 40 days.

I am deeply disappointed with snapdeal service. 40 days back I had placed an order for an Office chair (order [protected]) which I wanted to gift my friend on his birthday. On 11th April, I got a message saying the order is ready with seller and will be shipped anytime. On 14th April, I got a message saying the product is delayed. On 17th April, I got a message saying the product is cancelled. On 17th April, I can see that the product is available on your portal. I am surprised with such contradictory statements. I am surprised with the supply chain model you have? I am surprised with the response from snapdeal agents. I am surprised that 40 days of my time is wasted for a gift. Why is that it took 40 days for you to understand that the product is not available? Why did you waste my time? Why are you wasting my time now? I need the reponse for this. Especially, your agents with names Ravi and Farhan was incapable of answering my queries. How worst the training you had given them.