Snapdeal — order is not sent after long time also

Address:Firozabad, Uttar Pradesh

I order a mobile phone but i send it for replacement because it is defected piece.After about 7 days i got message that the order was dispatched and delievered till 7th january but till now i didnt received it and when i try to contact they says that the order is in process.Really i think that snapdeal is a good company and as a good and regular customer i m feeling very sorry to say this that i dont expect this.My order no is [protected] and now i hope that you will solve my problem and help me
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I want that my problem will solve because i m suffering from a big loss
Dear Namaz,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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