Snapdeal — Order No. [protected] cancelled by Snap deal without information due to rate increased by seller of snapdeal.

vivek godra

from Delhi, Delhi

Website:

Snapdeal

I have booked this item by order no. [protected] on 29.09.2015 on Rs. 5445. Snapdeal cancelled my Order on 05.10.2015. On date price of this product increased Rs. 9888/-. Please help me to deliver this product as per booking on[protected] on Rs. 5445. This is very bad action by snap-deal. Please asked snapdeal that why my order cancelled after order successfully placed and confirmation of seller. I have very disappointed with Snap-deal site. This item is available by seller on high price. Seller and Snapdeal cheat me and broken their promise. Please help me to deliver this product at the earliest. on contacting mobile 2 time on 5.10.2015, representative of snapdeal told me that refund initiated but I have not want refund I want this product on price of 5445. Please help me.

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Snapdeal.com customer support has been notified about the posted complaint.

Oct 07, 2015

Updated by vivek godra Snapdeal — Order No. [protected] cancelled by Snap deal without information due to rate increased by seller of snapdeal.

For this act intention is clear that company want to charge higher rate for this product and do not want to give benefit of 10% Cash back offer as cancel my order.

Please support me to deliver this product as per booking status.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear vivek godra,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear vivek godra

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal