[Resolved] Snapdeal — Order sub id [protected] | |||||
I had ordered a Surf Excel Household Kit - Surf Excel Matic Top Load 2Kg+ Vim Dishwash Lemon Gel 500 ml+ Comfort Fabric Conditioner 200 ml. I did not receive the "Comfort fabric conditioner" in the package. I have mailed the complaint to snapdeal 3 times, each time to be greeted with the reply "Your order is not eligible for refund/replacement. " There is no option to talk to an executive on the customer care number. Highly irresponsible company. Would not suggest anyone to buy anything from snapdeal. Was this information helpful? | |||||
Nov 24, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 22, 2016 Snapdeal.com Customer Care's response Dear Anuj taparia, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear Anuj taparia, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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