[Resolved] Snapdeal — Ordered laptab lt666 with 1tb storage but not received the same

darkside4874

Address:	Hyderabad, Andhra Pradesh, 500061
Website:	www.snapdeal.com

Oct 12 2016 Ordered Micromax Laptap 2in1 LT666 with 1TB cloud storage and 1 yr MS Office subscription, but received only laptop without 1 TB storage and MS office, returned the laptop with missing items promised, it is been over two months, they want to retun the same product and does not want to refund although I was having gold benefits which means as per their website 14 day return or refund policy. After two months they same laptop returned was dirty when I just had it one 1 day before I returned. They basically do not want to give 1 TB cloud storage and wants me to accept the item without it. I have spent several hours with customer service who are blunt enough to forcefully make me accpet the item what they throw at me.

SNAPDEAL is a fraud company and started cheating customers. Please avoid.

Thanks,

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Dec 23, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Snapdeal.com Customer Care's response Dear darkside4874,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal