Snapdeal — Overcharging in weight

Address:New Delhi, Delhi, 110018
Website:snapdeal.com

Do not purchase anything from snapdeal.com This Company always taken higher amount in logistic charges from the seller and it effects on customers.

This company without any prior intimation increase the logistic charges. This company taken 200 Rs logistic charges form seller on 500 gm and this company shows that this product is 2kg product.

So if anyone will purchase from snapdeal it effect clearly on snapdeal. So go for flipkart and paytm instead of this.
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Dear rahulsharmafor

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Team
Why do you want my details, you are doing it with many sellers. There are thousand of supc where you are charging overweight, due to this consumer is also harrased. Your advisor are saying to sellers to increase the rates, this company always do this. So why do you want our details, please go through with your weight correction team and think what exactly you are doing, a seprate mail to Mr. Kunal Behal is already sent but as usual he never replies, But we always seen once we mail our concern to flipkart we get result. But only your ceo shows this attitude towards the mail of not replying.

If seller will increase the rates just because of your over weight logistic then how consumer will get cheap rates. Kindly let me know. One case i share with you, you always taken baby potty trainer in surface mode, how it can be, Its weight is approx 300 gm and you are taking 300 logisitc. if the potty trainer actual cost in market is approx 200 and seller will add 300 of your logistic and the n your commission at how much amount consumer will get the product.

It means you are doing whatever you want.

Sorry snapdeal...You attitude is wrong. See the others players in market and see how they works and learn from them?
Dear rahulsharmafor

We apologize for the inconvenience. We care about your grievance, please share seller ID at [protected]@snapdeal.com so that we can assist you.

Thank you for cooperating.

Regards,
Snapdeal Team
you should search by yourself in kitchenware what exactly you are doing
Dear rahulsharmafor

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Team

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