Snapdeal — Panasonic eluga switch mobile

Varun Kanakia

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400004
Website:	Snapdeal

Snapdeal has provided me a defective mobile. After complaining several times they are not picking up the mobile and are fooling that today they will pick up from last 1 month. I had requested for the return of the product within 1 day of delivery. But they have not yet refunded the amount.
Product Name : Panasonic Eluga Switch mobile 3G 4GB METALLIC GRAY

Was this information helpful?

No (0)

Yes (0)

Snapdeal.com customer support has been notified about the posted complaint.

Oct 21, 2016

Updated by Varun Kanakia Till date the issue hasn't been resolved.

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Varun Kanakia,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Varun Kanakia

from Mumbai, Maharashtra

Order ID [protected]. Snapdeal has provided defective product and I have placed return request within 1 day of delivery. Yet my product has not been picked up from last 1 month & not received the refund.

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Varun Kanakia,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Varun Kanakia

from Mumbai, Maharashtra

Snapdeal is giving false promise of picking up the product but haven't picked up the same since last 1 month.

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Varun Kanakia,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal