Snapdeal — product not exchanged as the wrong product was sent

Address:Kolkata, West Bengal

''Reason For writing - I have already Placed order User Name - Suva Ghosh User Email - aghosh.[protected]@gmail.com Contact Number - [protected] Comment - I had ordered for a battlefield 4 ps4 disc but I received a battlefield 4 ps3 disc .Please replace it or refund my money via sd cash. Order Id - [protected]''-I had sent this mail but still nothing has been done till now.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Ankit Ghosh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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