[Resolved] Snapdeal — Refund issue

sanja43

from Brahmapur, Odisha

Address:

713212

Order no. [protected]. Compain ticket no. 13818968. Received the 15 litre bajaj geyser on dated 20.11.2015. Found damaged during opening infront of BAJAJ service technician on dtd. 22.11.2015. seams to be in transit. Booked for reverse pick up on same day i.e. 22.11.2015. Booked for replacement also. Complained aroung 5 times with their help desk. No response. complained to their reverse pick up point also. But it is as it is with me. Please advice the solution.

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Sep 16, 2016

Complaint marked as Resolved

complaints resolved

Snapdeal.com customer support has been notified about the posted complaint.

Dec 04, 2015

Updated by sanja43 Complain on their SnapDeal site is seams to be impossible. Every time it is bouncing back and message shows that "please submit the sub order code correctly".
Tried with all the order number and ticket id etc. but no gain.
No toll free number is present.
It takes minimum 10 to 15 minutes for complaining on their [protected] number.
At least they should resolve the issue after complain.

SANJAY KUMAR KAR.
MOB. [protected].
Please arrange for reverse pick-up as early as possible to use the GEYSER in this winter at least.

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Comments

hitesh kareliya

I have ordered Redmi 2 Prime 16 GB on 29th September 2015, order id is [protected]. I have opted for 10% Cashback on sbi debit card. I have not received Cashback yet. I have raised complain 5 times and called Snapdeal helpline number more than 10times but there is no any satisfactory reply. Please help me on getting my cashback. I have attached my last transaction details on mail also

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear hitesh kareliya,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team