Snapdeal — Reverse pick up and refund my money plz...

mohanrao1

from Bengaluru, Karnataka

Address:	YSR, Andhra Pradesh
Website:	snapdeal

Order id-[protected] ticket id[protected] sir, i have ordered a dress in snapdeal 29th january.. and received it on 8th february.. but it does't fit to me and quality of that product also too bad. Its very cheap cloth .. thats why i want to return it and refund my money.. i had registerd complaint for reverse pickup on 10th february.. but till there is no responce.. and today i got a mail that my reverse pickup get cancelled and i can't return my product .. its very bad experience through snapdeal .. i am new customer and registerd few days back and purchased around 10 items.. this is my first return complaint.. plz respond quickly and positively .. thank you

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mohanrao1

from Bengaluru, Karnataka

I dont want to trust on 7days replacement policy.. its worst.. no response ... 7days are going to end..i dont want to loss my money plz refunt it...

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear mohanrao1,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal