[Resolved] Snapdeal — Samsung k2200nd laserjet all in one black printer | |||||
I have purchased the above subjected product from Snap deal paying on line on 29/12/2015 which I received on 04/01/2016 vide Invoice Ignorance/15-16/14 & the Seller is JSB Office Solutions Pvt. Ltd., New Delhi. there are three items missing in the Parcel - (1) RADF, (2) SCF & (3) USB Cable to connect printer with computer. When i placed order on-line the image of printer shown to me includes all the above missing items.On 07/01/2016 i contacted Snap deal regarding this issue & told them to either deliver me missing items or pick up the Printer for return. They told me that they will resolve the issue. Today i received several time calls from Snap deal & the seller regarding this but they denied to deliver the missing items & also for reverse pick up. They said that these missing items are Optional & you have to pay extra for the same. but when i placed order on-line, there was not any mention of the same & the image shown on-line have all these things. After so much negotiations i receive a call (no.[protected]) from Samsung Company at 12.29pm & the caller guaranteed me that he will tell the seller to deliver the missing items & assured me that he or the seller will call me in this regards within short period. But up-till now i have received any call from seller or Samsung Company. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
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