Snapdeal — Snapdeal return my SD Cash with you, which you are telling got expired

My Refunded cash and Product Details:

Suborder Id: [protected] -- Kiran Saree Blue Faux Georgette Saree
Unit Price :Rs 662
Discount :(-) Rs 165
SD Cash :(-) Rs 238 (This was my refunded SD cash)

02:34 PM, 10 Sep, 2015(Please note on 10 September 2015 )
Your payment amount has been refunded successfully!

Expired History
SORT BY:
DATE OF ISSUE EXPIRATIONAL DATEACTIVITY/ISSUE ORDER ID AMOUNT BALANCE
12 MAY, 2015 08 NOV, 2015 Compensation [protected] Rs.238 Rs.238

Please return my money asap.

My Email id : namrata.[protected]@rediffmail.com

Dear namrata.sulakhe,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Order ID: [protected]

Your team is not working on my complaint. you are just calling and informing "Sorry for the inconvenience caused but we cannot refund your money back ". You people have lot of time in sending advertisement mail but not a single mail to inform that we have changed SD cash expiry to 6 months.
In my order details it is clearly mentioned that on (10/sep/2015) i have received my SD cash return then how you deducted on 08/nov/2015.
Snapdeal Very Bad Service

Details about product and image has been attached.

Suborder Id: [protected] -- Kiran Saree Blue Faux Georgette Saree
Unit Price :Rs 662
Discount :(-) Rs 165
SD Cash :(-) Rs 238 (This was my refunded SD cash on 10/sep/2015)

02:34 PM, 10 Sep, 2015
Your payment amount has been refunded successfully!
09:05 PM, 08 Apr, 2015
Your item has been successfully delivered!
09:25 AM, 08 Apr, 2015
Courier is transporting your item to a hub near you
07:49 PM, 06 Apr, 2015
Item has been given to the courier
03:55 PM, 06 Apr, 2015
Item is ready and waiting for courier pickup
03:16 PM, 05 Apr, 2015
Your order is being readied for dispatch
03:16 PM, 05 Apr, 2015
Order processing has been initiated
Hide Tracking History

Hi namrata.sulakhe,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

Snapdeal Very Bad Service

Dear

We have re-escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Team