Snapdeal — Sparx shoes having order id of [protected] at snapdeal.com

Address:New Delhi, Delhi, 500072
Website:WWW.SNAPDEAL.COM

I ordered shoes from snapdeal on 15th july, 2016. To my surprise shoes are reached hyderabad on 16th july and a message came to that we delivering shoes shortly but on 16th evening another message and mail came that we are unable to process the delivery.
I opened snapdeal site and tracked my order, to my surprise it showing shoes are delivered and refunded and your amount refunded to your account. But i haven't received the amount till now. This is not came out of mistake or overlook. This is an intentional mistake done by snapdeal.
I ordered another item previosly, and confronted same situation. They will cancel the order by themselves without our consent. There is no support from snapdeal in this regard
I want my shoes back. I can tolerate the delay in delivery.
My registered mobile number is [protected] and mail is nagrocks.[protected]@gmail.com
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Nagesh Choudary,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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