Snapdeal — STILL NOT RECEIVED MY ORDER

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

Order ID: [protected] I HAVE ORDERED LUMIA 640XL, BUT WHEN I CONTACTED COURIER COMPANY THEY SAID THAT MY ORDERED HAS BEEN RETURNED, STILL NO UPDATE FROM SNAPDEAL. ALSO PREVIOUSLY I HAVE ORDERED MOBILE IT WAS RETURNED TO SNAPDEAL. EVEN THIS TIME GAVE CONTRACT TO SAME COURIER COMPANY. I HAVE ALREADY SHARED THIS ISSUE WITH SNAPDEAL CUSTOMER CARE 4 TIMES AFTER PLACING ORDER OF LUMIA 640 XL AND HANDLING IT TO SAME COURIER COMPANY, BUT ALL OF THEM ASSURED ME THAT I WILL GET MY ORDER TILL 31/05/15. KINDLY REQUEST YOU TO GIVE ME UPDATE ON SAME ISSUE AND APPOINT A CONSULT PERSON TO WHOM I CAN COORDINATE. TILL NOW VERY BAD SHOPPING EXPERIENCE BUT STILL ATLEAST MAKE SURE THAT I GET MY ORDER TILL 01/06/15 REGARDS, PRATIK PATEL [protected]
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i am not going to write on given id, since there is no response and what a bad service it is, my order has already been returned 3 times. no use of such a big brand

Dear PRATIK028,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
I have lodged complaint on your given mail address but there is no response, please do needful as soon as possible
Dear PRATIK028,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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