[Resolved]  Snapdeal — TV Accessories not Provided even after repeated complains

Address:Mumbai City, Maharashtra

I bought a new Onida LED LEO32NMSF100L 32 Inches Full HD from Snapdeal, but they delivered the product without any accessories like Instruction Manual, Remote Handset Battery Cell, Table Top, Wall Mount. I am informed by Onida installation team this is a discontinued model and this doesn't carry any warranty, however Snapdeal (cheep deal) mentioned 2 year warranty. Even after repeated compalaints to Snapdeal customer care team, no action is taken till date, almost 1 month past and I can't use TV even after a month becasue of missing accessories. My order numberORDER NO. : [protected]. My request is to ban this Snapdeal from making online sales. They don't have toll free customer support number, they don't take action when a defective product is delivered. Customer are sufferring becasue of this cheating company. Take very very strict action against this cheater looter snapdeal.
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Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Oct 21, 2014
Updated by chvgopi
I bought a new Onida LED LEO32NMSF100L 32 Inches Full HD from Snapdeal, but they delivered the product without any accessories like Instruction Manual, Remote Handset Battery Cell, Table Top, Wall Mount. I am informed by Onida installation team this is a discontinued model and this doesn't carry any warranty, however Snapdeal (cheep deal) mentioned 2 year warranty. Even after repeated compalaints to Snapdeal customer care team, no action is taken till date, almost 1 month past and I can't use TV even after a month becasue of missing accessories. My order numberORDER NO. : [protected]. My request is to ban this Snapdeal from making online sales. They don't have toll free customer support number, they don't take action when a defective product is delivered. Customer are sufferring becasue of this cheating company. Take very very strict action against this cheater looter snapdeal.

Here is the request number which SNAPDEAL gave me on Oct 1, 2014 as my complaint number : Request number 9821180. Till date no action taken these cheaters still have said whether they will send me missing accessories and provide me with any warranty card or not.
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Snapdeal is a Fraud Cheater Looter Company

Dear Chvgopi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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