[Resolved]  Snapdeal — Unable to accept return of my pureit classic 14 litres water purifier

Address:	New Delhi, Delhi, 560037
Website:	www.snapdeal.com

Ticket ID[protected] Order NO-[protected] Product Name-Pureit Classic 14Lit.. Snapdeal sent a mail to me:- Reference to your call at 25th Nov, 2015 04:17 AM today - Unable to accept return of your Pureit Classic 14Litres Water Purifier Your Pureit Classic 14Litres Water Purifier has crossed the period of return. Our return policy states that a return request must be raised within 7 days of receiving an item. Hence, your return request cannot be accepted. Please Click Here to view our return policy in detail. Kindly use reference number 14017519 for any future correspondence on this matter. Thank you, Team Snapdeal Hi, I got my product delivered on November 20 and I applied for the return policy on November 24. How many days are in between, is it beyond 7 days? I got the confirmation massage for return item on November 24, 2015 at 10PM and on 25th after calling customer care at 4am, snap deal replied as unable to accept return...! I'm waiting for your courier boy to pickup the product...Request for Return. I'm thinking to replace the product with aquagrand, no after this I lost hope on snap deal service.. I'm returning this product as it doesn't suit for our water and water doesn't getting filtered properly. ON NOVEMBER 24th I got the below mail My Orders | My Account Dear visweswar reddy, We are very sorry to know that you were dissatisfied with your recent purchase. Ticket ID[protected] [protected] Product Name-Pureit Classic 14Lit.. Please follow the instructions below to send us back the item: Pack the product along with the invoice and the original brand packaging. Paste the return form on top of the package. You may click here to download the return form. Send the package to our warehouse via any national courier. Click here to share the tracking details of the package with us. Send us a scanned copy of the courier receipt via e-mail. We will reimburse you the courier charges in the form of SD cash once we have received the package. Sincere apologies for the inconvenience caused. Snapdeal Team INVOICE OF THE PRODUCT:- Hi visweswar Thank you for your order! Here's a summary of your purchase. When we ship an item, we will send an update with tracking details. Order ID: [protected] Placed on: Tue, 10/Nov/2015 Delivery Address visweswar reddy 2/74, near saibaba temple, laksmipeta village, via mydukur, chapadu mandal, kadapa dist, ap Near saibaba temple Cuddapah - 516172 Andhra Pradesh Phone Number [protected] Payment Summary Total Price Rs.1445 You Paid Rs.1445 Payment Type Debit Card Payment Subtype MasterCard Debit CANCEL TRACK MY ORDER Pureit Classic 14Litres Water Purifier Estimated Delivery: 19 Nov - 23 Nov Price Rs 1445 Delivery Charge Free Quantity 1 We look forward to seeing you again soon. Team Snapdeal