Snapdeal — Warranty card/ Retail Invoice not available | |||
On 19/02/2015 i am ordering HP 15 p027tx laptop through snapdeal.com. Item delivered on 23/02/2015. But With the shipment i didnt get the Warranty card or Purchase/Retail Invoice ( With Serial number of product). Such invoice is the only document available for availing warranty. I am already facing a problem with the laptop. From hard disk area i found a scratchy ( Abnormal) voice regularly while at the time o[censored]sage. So i am going to approach a service center for this problem. For this i am liable to prove my warranty. 1 year of warranty available for my laptop. So i want the real purchase invoice with product serial number & other details. I am already share this problem with snapdeal. They said we will send the new invioce within 48 working hours. Now its almost 3 days over. No response after from them. I want to go to service center for solve my laptop problem. So i want the invoice as much as earlier as possible. Was this information helpful? | |||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi, I bought HP pavilion p-045TX from snapdeal yesterday(18/5/15) an it got delivered today(20/5/15) however I didnot receive a warranty card or invoice.
I just received Zebronics Node MP3 Player - Black. But not yet received any warranty card. Please tell me that how i can get it...
Snapdeal.com Customer Care's response, Oct 18, 2016
Verified Support
Dear sujoy12345,
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Oct 26, 2016
Verified Support
Dear sujoy12345,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
I have ordered a casio 539 black gold analog watch but i have not received warranty card with the same. Since 3days i am trying to contact them through mail but they are not replying me. They don’t even have the facility of transferring call to customer care executive .
Worst e-commerce app. No proper customer satisfaction is provided.
My suborder id is - [protected]
Please contact me on the following mail id
[protected]@gmail.com/ [protected]@icloud.com
![]()
Worst e-commerce app. No proper customer satisfaction is provided.
My suborder id is - [protected]
Please contact me on the following mail id
[protected]@gmail.com/ [protected]@icloud.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team