[Resolved]  Snapdeal — Wrong product received. Refund denied.

Address:Mumbai City, Maharashtra
Website:www.snapdeal.com

My order number is [protected]. I had ordered a 10 gram 22kt gold coin worth ₹27, 015. But i received a silver coin. Now SnapDeal is saying that they won't refund the money as it was correctly dispatched. That means it is the customer who is saying a lie. Listen SnapDeal kindly refund my money or else it will turn out to be really bad. I don't want to messy but yes this is the fact. Thank You.
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Sep 26, 2015
Complaint marked as Resolved 
Sorted out. Nothing much to tell. Just a bad time. . ...
Snapdeal.com customer support has been notified about the posted complaint.
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Dear rka5946,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

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