[Resolved] Snapdeal.com — [protected]

Shivani Kashyap

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110091

Suborder id: [protected]
Suborder id: [protected]

I have been calling the team from past 5 days, the agents disconnects the call, kamal, kondli, sagar, shreesha and abhishek were the agents who gave me wrong and different information every time i called.
Sagar was so rude and said since the quality check did not pass so nothing will be done for your refund and you will also not get any call backs from our team and disconnected the call.
I received both used shoes which i sent back they picked up and then i am running after for my refund for 1187/- +1385/-

Was this information helpful?

No (0)

Yes (0)

Aug 31, 2016

Complaint marked as Resolved

refunded

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

Snapdeal.com Customer Care's response Dear Shivani Kashyap,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Aug 24, 2016

Updated by Shivani Kashyap I am not in town today so if in case anyone is calling me please call me tomorrow or you can email me anytime..
shivani.[protected]@gmail.com

Aug 29, 2016

Updated by Shivani Kashyap Suborder Id: [protected]
Suborder Id: [protected]
Suborder Id: [protected]

Are you trying to fool me with fake details or what,

I have got the mail and SMS for refund done and till date there is no refund done.

i want my money.

Inline image 3
Inline image 1
Inline image 2

Verified Support

Aug 30, 2016

Snapdeal.com Customer Care's response Dear Shivani Kashyap,

Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.

Regards,
Team Snapdeal