[Resolved] Snapdeal.com — Abasar blue steel craft baby cardle

dipika88

from Kolkata, West Bengal

Address:	New Delhi, Delhi, 110084
Website:	snapdeal.com

Invoice no s96afb/16-17/694 date 24/8/2016
I receive it today on 31/8/2016 after open i found that the material is not same as i booked and the material is old and damaged. Now snapdeal.com is refusing to refund or replace the material. When it was booked then the commitment was with replace or refund, they send me a damage materiel and refusing to replace.

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Oct 20, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2016

Snapdeal.com Customer Care's response Dear dipika88,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Sep 08, 2016

Updated by dipika88 This site is actually made for cheating with public. Still they have not return or refund.
Now the are playing a new game with me. The game is they are sending me the same product as a name of replacement and force me to pay Rs 1822 more though I have already paid Rs 1272. Then where is replacement, what is the meaning of replacement . IT IS A CHEATING SITE.

Verified Support

Sep 15, 2016

Snapdeal.com Customer Care's response Dear dipika88,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal