[Resolved] Snapdeal.com — About my refund money, | |||||
I have bought mobile phone Aiek M3 smallest mobile phone-white 17 fab 2016, and mobile is damage so i request to return that mobile then snapdeal team is failed to pickup then snapdeal request to me that 'please send us your item' then i send that mobile at 6th march 2016 from shree anjani courier (amreli) but still i didn't get my refund of this product. i called several time to snapdeal custmer care and they accepted that thay have got the courier and give my refund as posible as fast, But still now i don't get my refund or any positive response from snapdeal. so then i want to apply my complain to the consumer court, and i think my request is take action from your side, please take some action and help me for refund, DOC. NO. - [protected] its shree anjani courier and i send prouf of delivery also. Was this information helpful? | |||||
Jan 7, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 26, 2016 Snapdeal.com Customer Care's response Dear vatsal94, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Oct 29, 2016 Snapdeal.com Customer Care's response Dear vatsal9464, We understand the plight. We will get the issue checked and update you at the earliest. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear vatsal94, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
 3 Comments | |||||
Comments
please give me fix or max time to resolved my promble.
its more more more then enough time passed out.
so please dont make customer fulliest. ok?
its more more more then enough time passed out.
so please dont make customer fulliest. ok?
Hi i m rohit suryavanshi so plz update my refund info my number [protected]
![]()
rockey suryavanshi's reply, Nov 13, 2016
Hellomaine meizu m2 liya tha but usme softwear problam thi esliye maine use return kar diya but abhi mujhe uske baare mai koi upate nahi mila hai aap jv. Experss se baat kijiye ki aapke paas mobile kyu nahi aaya i m from gwalior refund my money fast ...
Snapdeal.com Customer Care's response, Nov 16, 2016
Verified Support
Dear rockey suryavanshi,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
is this your service?
We understand the plight. We will get the issue checked and update you at the earliest.
Regards,
Team Snapdeal