Snapdeal.com — ALMOST 5 MONTHS AND NO REFUND

I had by mistake placed two orders for the same product on snapdeal.com in the month of January 2015 and upon contacting snapdeal I was told to accept the delivery of anyone product and refuse the delivery of the other one and the amount would be refunded back to my bank account within few business days although I have contacted snapdeal regarding this several time but no solution has been provided so far. The product name is Koxton TT Table - Leisure ordered on 20 January 2015 with order no. [protected] and bluedart tracking ID [protected]. The tracking ID is also showing nothing. I feel like cheated by snapdeal. Please respond to this case at your earliest.

Best Regards...
Shahrukh Khan

Dear Sháhrukh Khan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Hi Sháhrukh Khan,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal