Snapdeal.com — Amount for failed transaction is not refunded

Address:

Meerut, Uttar Pradesh

Hi, I am not sure what's wrong with your tracking system, I tried to buy a Mosti Chota Bheem tablet on www.snapdeal.com of worth 4999.00 Rs and transaction failed before getting successful confirmation. Since then I am keep following but everytime I get like a recorded reply like I will be getting that amount back soon, I am really pissed off now I have dropped a number of mails with no luck, I am outside of country these days and I also tried to call but everytime it doesn't accept IVR options, today I came to know that you are not accepting any more mails on your support mail id. I have been using your services for last 4 or 5 years but now really disappointed, I want my money back. complaint ref: 02381931 Transaction ref: 09/06/2015 PURCHASE SUBJECT: MCUPOS 09JUN1619 Card no.: 5497XXX2XXXX1703 09JUN AVENUES IND PVT LT Ref:[protected] Ref No :- 09JUN1619 4, 999.00 Thanks Manish