[Resolved]  Snapdeal.com And Xpressbees — Product not delivered

Address:

Pune, Maharashtra

I have ordered a Elite flip cover for ASUS fonepad 7 my snap deal order number is [protected] Xpressbees AWB No[protected] I have to say VERY POOR DELIVERY SERVICE of expressbees. They neither respond to your calls nor emails. Completely fraud courier service. Xpressbees shound be banned immediately. When tracking with their AWB no it simply says 'out for delivery consignee not available' and that is written for about 5 consecutive days. On 22nd OCT, I got a mail saying delivery tried but consignee not available please provide your date of convenience and I have given 29th OCT as I was left for hometown. Now they don't even respond to my repetitive emails. And no words for their customer care service phone number as they employed less than or equal to one person for that role (waiting time goes half an hour every time you call). So they might not actually receiving any calls and just fooling people with non-practical waiting minutes. They did never call me before delivery so it is hard to believe that they even tried to deliver my product. As all couriers call you before they come to your doorsteps. I just checked the status of the delivery and now it is showing in Delhi. I simply don't understand why these vendors chose such a fraudulent courier service. I got all the other products from Snapdeal I ordered along with this. Just this one got in the wrong hands Please help !! Regards, Dharmesh Kumar +91-[protected]