Snapdeal.com — Autowheel wheel cover for maruti baleno order no [protected]

Address:	Mumbai City, Maharashtra, 400052
Website:	snapdeal.com

I purchased ‘’Autowheel wheel cover for Maruti Baleno - Set of 4” under Order no. [protected], Suborder no. [protected]. The same was delivered to me on 12th December 2015 under cover of Invoice no. S94963/15-16/51 dated 7th December 2015 by seller Hindustan Enterprises, NW-111, Vishnu Garden, New Delhi 110018. I took the wheel covers to a trye shop where the mechanic attempted to install them on my car. However, as these are over-dimensioned, two of the covers cracked immediately upon insertion. The balance two covers were not attempted. I registered a request no 15429896 for return on the grounds of defect in product design / quality immediately on 12th December 2015. I received a call from snapdeal representative on 13th December 2015, who upon hearing that two of the covers had cracked on installation, refused the return request. I am aggrieved by this response as the reason for the covers cracking on installation in spite of being done by a professional mechanic is that these are over-dimensioned for the application i.e. Maruti Baleno due to faulty design and / or workmanship and / or quality control. I am attaching pictures that substantiate this claim. I once again request Snapdeal to arrange to have the covers collected and refund my payment.