[Resolved] Snapdeal.com — Blair 8-15 ltr aqua grand plus the seller adn snapdeal both are not helping! Product within warranty. | |||
Hi This is the ridiculous service I ever faced in my life in online shopping. After buying this product, the seller denied to install the product and I had to call to the snapdeal team. Although, the your team refunded the money, nbut after few days, product stopped working, I tried calling customer care of Snapdeal but there was no one to respond, I called 100+ times to the seller, he responded me only one time, A mechanic came to resolve the issue, the product started working but again after 3 days, it stopped working. Now I am trying to call the seller, they are not responding and not getting any help from snapdeal as well. Kindly help me in this! Was this information helpful? | |||
May 15, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 Snapdeal.com Customer Care's response Dear tiwaritarun4, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||
 2 Comments | |||
Comments
@Snapdeal
10 days gone and still waiting for your action. Do you people have any ethics or any customer satisfaction values?
10 days gone and still waiting for your action. Do you people have any ethics or any customer satisfaction values?
Snapdeal.com Customer Care's response, Oct 4, 2016
Verified Support
Dear tiwaritarun4,
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Nov 30, 2016
Verified Support
Dear tiwaritarun4,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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3 days gone to your response but no action taken. And you are asking me to be assured ?
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal