Snapdeal.com — cancellation of my order without my concern | |||
ON 3RD MARCH 2015 I HAVE ORDERED Don Bradman Cricket 14 Collectors Edition PC FOR Re 1 AS IT WAS ON OFFER. I DID ALL THE NECCESSARY THINGS TO ORDER MY PRODUCT AND SNAPDEAL GAVE ME A POSITIVE FEEDBACK THAT MY ORDER HAS BEEN PLACED SUCCESSFULLY. BUT AFTER FEW DAYS I GOT AN EMAIL NOTIFYING ME BY SAYING THAT MY ORDER HAS BEEN CANCELLED DUE TO SOME UNAVOIDABLE CIRCUMSTANCES. I WANT MY PRODUCT AND I HAD SELECTED CASH ON DELIVERY SERVICE. [protected]- PRODUCT CODE [protected]- ORDER ID Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Soumyadip Roy,
Thank you for contacting Snapdeal.com.
While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.
http://www.snapdeal.com/info/termsOfSale
Yours sincerely,
Team Snapdeal
Thank you for contacting Snapdeal.com.
While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.
http://www.snapdeal.com/info/termsOfSale
Yours sincerely,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team