[Resolved] Snapdeal.com — Cancellation of order without permission

kunal.agg

from Mumbai, Maharashtra

Address:

Ludhiana, Punjab

I ordered laptop from snapdeal.com as the price for the same was very cheap and went ahead and made the order and sold my old laptop in anticipation of the laptop after one day i receive a call that your order has been cancelled due to error in pricing. How can they cancel it(they made an offer on their site and I accepted it by placing the order) it is a breach of contract. Please suggest me a course of action against snapdeal.com as i have suffered and had to sell my old laptop at very unfair price to pay for my order and now they have cancelled it.

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Aug 14, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Comments

snapdeal_help

from Delhi, Delhi

Dear Kunal Aggarwal,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

snapdeal_help

from Delhi, Delhi

Dear Kunal Aggarwal,

Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team