[Resolved] Snapdeal.com — Cash on delivery amount paid by net banking

suraj14730

from Kanpur, Uttar Pradesh

Address:	Kanpur, Uttar Pradesh, 208016
Website:	snapdeal.com

When i placed the order in snapdeal.com i choose to pay by cash on delivery but later i recieved message that i can pay the amount by online anytime before the delivery of my order. So i paid the cash on delivery amount paid by net banking but during delivery courier boys are asking for cod amount. There is no confirmation of payment given by snapdeal to the courier service whatsoever.
Therefore they are not delivering the order. I want my issue to be resolved as soon as possible

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Jan 5, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Snapdeal.com Customer Care's response Dear suraj14730,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Dec 02, 2016

Updated by suraj14730 thanks issue got resolved

Verified Support

Dec 05, 2016

Snapdeal.com Customer Care's response Dear suraj14730,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal