Snapdeal.com — cheating on the name of fake offers | |||
snapdeal cheat us(Order ID: [protected]).they provide a offer on Epson Workforce All In One Printer - M20 (price =12290) and placed our order in rs 31.after 4 days they cancel our order on the name of technical glich.they provide us 100% offer and we also received the confermation mail of my order on my registered mail and mobile also with an proper invoice .so please help us on regarding this case and deliver my order as soon as possible. If snapdeal cancel my order then it will be cheating to the costumer. Was this information helpful? | |||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I have similar experience with Snapdeal and I thought it was some exceptional missing in supply chain. I see a lot of similar complaints here, one thing is clear they are well aware of this tracking issues and purposefully just acknowledging and assuring action within 24 hours to all. They will acknowledge each complaint and continue cheating customers. I think it would be great to form a group of snapdeal cheated customers and move towards legal actions against company:
My case: snapdeal-inefficient-tracking-system-c1368418
My case: snapdeal-inefficient-tracking-system-c1368418
Snapdeal.com Customer Care's response, Sep 6, 2016
Verified Support
Dear Unais arakkal,
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards,
Team Snapdeal
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team