Snapdeal.com — Cheating , Poor Service, Not accepting for replacing Laptop

Address:Tirupur, Tamil Nadu

Last week i ordered Dell Inspiron 15 3542 Laptop from SNAPDEAL AS A GIFT FOR MY BROTHER. Order ID is [protected]. Due to my personal works last night only i opened the box and start using it. The sound output is very very low from the laptop. This is really frustrating with this laptop. Cheating once payment was done.THEY NOW SAYING TEY CANT REPLACE ELECTRONICS.Kindly take necessary action to change my laptop. CONTCT NUMBER - [protected](SARAVANA KUMAR R D)
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear SARAVANA,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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