Snapdeal.com — complaint number 11463622

Address:Ludhiana, Punjab

am fed up and frustrated now with the third class service from Snapdeal. On Thursday, I received a email from you that there will be a reverse pick done within 48 hours and a number was mentioned in case of any issues. Yesterday two stupid guys came for the reverse pick up over the motor bike and asked to give the washing machine and they will hold it on bike with the hands only . When asked them to bring some carry wheeler to take it to which they said wait till evening and no one showed up after that. I called your courier partner 50 times since this morning. 48 times no one answer the call. 1 time it was disconnected and last time I was told that pick up will happen today only which is not happened yet. Now its enough of you all and chasing you and everyone. I need my money back ASAP at any cost. I cannot wait for anything now. I am not concerned about reverse pick or your policies.
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Dear Saurav,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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