[Resolved] Snapdeal.com — Crompton geyser

Sagar9333

from Mumbai, Maharashtra

Address:	Ahmedabad, Gujarat, 380054
Website:	www.snapdeal.com

I have purchased the product from Snapdeal...and paid through credit card.

Due to quality issue, i have placed request for replacement..They got the product from my home.

And now informing me that it has not passed internal checks and hence, they will not allow replacement.

Now, they dont want to return the OLD PRODUCT which they have picked up from my home as well..

They are not replying as well what is the reason for the same...

PLS LOOK into the matter...I want to file the legal case against Snapdeal...

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Dec 24, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Snapdeal.com Customer Care's response Dear Sagar9333,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal