[Resolved] Snapdeal.com — Customer care is bad now | |
I am calling to your customer care from last 2 days. But no one is there to pickup our call. What you think our call is free? We are paying for that call not you. I wanted to talk about my recent order which is taking too long to deliver. This has happened 2 times in a month. I really dont want to tell our friends, relatives, colleagues etc to use SNAPDEAL for shopping. Service is really bad now. Was this information helpful? | |
Nov 23, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 13, 2016 Snapdeal.com Customer Care's response Dear divya0412, We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you. Regards, Team Snapdeal Verified Support Oct 21, 2016 Snapdeal.com Customer Care's response Dear divya0412, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment